Skip to content

Shipping Policy


We value your decision to shop at Our Website, and we want to provide you with a clear understanding of our Shipping and Delivery Policy. Please review the following terms and conditions:



Capitalized words in this Shipping Policy have specific meanings defined under the following conditions. These definitions apply to both singular and plural forms.


In the context of this Shipping Policy:

“Company” (also referred to as “We,” “Us,” or “Our”) refers to BMN TTRADING PTY/LTD
2351 KWAPATA BONGUDUNGA, PIETERMARITZBURG, KWAZULU-NATAL, 3201, with Registration Number: 2023/802138/07.

“Country” refers to South Africa.

“Goods” refer to the items, whether physical or digital, available for purchase on our Service.

“Orders” refer to your requests to buy Goods from us.

“Service” refers to our Website.

“Website” refers to the URL accessible from

“You” refers to the individual using the Service, or the company or legal entity on whose behalf such individual is using the Service.


All purchased Digital Goods will be delivered through download or granting of access, such as via email, designated Website access, or any other means (referred to as “Delivery”). The Delivery is considered complete when you have downloaded or accessed the purchased Digital Goods and their content through Our Website or any other online platform. For the purpose of our Refunds & Returns Policy, the Delivery date is determined as the first download or grant of access, irrespective of the time of your initial access.


Processing times for shipment: All Orders are processed within 1-3 business days after receiving a confirmation email. Please note that Orders are not processed or shipped on weekends or holidays. You will receive a notification once your Order has been shipped. The processing time is separate from the shipment time, which varies based on the chosen shipment method and is determined by the carrier.

If we experience a high volume of Orders, shipments may be delayed by a few days. Kindly allow for additional transit days for delivery. In case of a significant delay in the shipment of your Order, we will reach out to you through the email or telephone provided.

Shipping Rates & Delivery Estimates

We provide shipping at no cost to you. The estimated delivery time depends on your location and ranges between 5 to 14 days.

Please note that delivery delays can occasionally occur and are not always within our control.

Confirmation of shipment & Order tracking

Once your Order has been shipped, you will receive an email notification from us containing a tracking number. You can use this tracking number to check the status of your shipment. Please allow 24-48 hours for the tracking information to become available. If there are any delays and your shipment does not arrive within the estimated delivery time, please contact us using the email provided under “Contact Us”.

Customs, Duties, and Taxes

Please be aware that we are not responsible for any customs duties or taxes applied to your Order. Any fees, such as tariffs, taxes, tolls, etc., imposed during or after shipping, are the customer’s responsibility.


We are not liable for any products that are damaged or lost during the shipping process. If you receive a damaged Order, please contact the shipment carrier to file a claim. It is important to retain all packaging materials and damaged goods for the claim process.

Refunds & Returns

If you wish to request a refund or return, we kindly ask you to review Our Refunds & Returns Policy on Our Website for detailed instructions.


If you have any questions regarding this Shipping Policy, please feel free to contact us:

By visiting this page on our website:

By sending us an email: